Terms of service
Welcome to True Loom Studio.
These Terms of Service establish the rules governing access to and use of https://www.trueloomstudio.world/ and purchases of boys’ clothing and girls’ coordinated sets offered through the website.
By visiting the website, placing an order, creating an account where available, or otherwise using website services, you acknowledge that you have read and agree to these Terms to the extent permitted by applicable law.
1. About True Loom Studio
The website is operated by:
TGH-DASCO HOME MEDICAL EQUIPMENT, LLC
375 N WEST ST
WESTERVILLE, OH 43082
United States
Contact Person: JUSTIN LEE WENTZ
Email: [email protected]
2. Eligibility and Purchases for Children
The merchandise offered through True Loom Studio is intended for children, including boys' apparel and girls' coordinated clothing sets.
The products may be purchased by parents, guardians, family members, gift purchasers, or other authorized adults.
If a user is a minor, the website should be used with the knowledge and authorization of a parent or legal guardian where required by applicable law.
The purchaser is responsible for providing accurate information necessary to complete the transaction.
3. Product Descriptions
We make reasonable efforts to present product descriptions, photographs, sizing information, colors, materials, and other product details accurately.
However:
- Screen settings may affect perceived colors;
- Fabric texture may appear different in photographs;
- Measurements may have minor manufacturing variations;
- Clothing fit may differ according to body proportions and garment construction; and
- Product availability may change without notice.
Product photographs are intended to provide a helpful representation and are not necessarily a guarantee that every item will appear identical under every display condition.
4. Sizing
Customers are responsible for reviewing available size information before ordering.
For children's apparel, age-based sizing should be treated as a general reference rather than a guarantee of fit because children of the same age may have significantly different heights, builds, and proportions.
Where measurements are provided, customers should compare them with suitable measurements of an existing garment before placing an order.
5. Product Care
Customers should follow care instructions supplied with the merchandise or displayed on applicable labels.
Unless otherwise instructed, customers should avoid treating garments in a manner inconsistent with their care labels.
Improper washing, drying, bleaching, ironing, alteration, or chemical treatment may damage clothing and may affect return eligibility.
6. Pricing
Prices are displayed on the website and may change from time to time.
Unless otherwise stated, applicable taxes, discounts, promotional terms, and shipping charges will be determined during the checkout process.
A displayed price does not necessarily constitute an irrevocable offer to sell.
7. Order Acceptance
Submitting an order does not necessarily mean that True Loom Studio has accepted the order.
We may refuse, cancel, limit, or modify an order when reasonably necessary, including because of:
- Inventory limitations;
- Pricing or listing errors;
- Payment problems;
- Suspected fraud;
- Shipping restrictions;
- Duplicate or unusually large orders;
- Technical errors; or
- Other legitimate operational circumstances.
If an order is cancelled after payment has been captured, an appropriate refund will generally be issued.
8. Payment
Customers must provide accurate billing and payment information.
Payments may be processed through third-party payment providers.
By submitting payment information, the customer represents that they are authorized to use the selected payment method.
9. Shipping
True Loom Studio currently offers:
- Free shipping on qualifying orders of $10 or more;
- A $5.99 shipping charge for orders below $10.
Additional details are provided in the Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated otherwise.
10. Returns and Refunds
Returns and refunds are governed by the separate Return and Refund Policy.
Customers should review that policy before purchasing.
Florida law addresses disclosure of retail refund policies under Fla. Stat. § 501.142.
11. Prohibited Uses
Users may not use the website to:
- Violate applicable law;
- Commit fraud;
- Attempt unauthorized access;
- Interfere with website operation;
- Introduce malicious code;
- Scrape or systematically copy protected content without authorization;
- Impersonate another person or business;
- Submit misleading transaction information;
- Abuse return or refund procedures; or
- Infringe intellectual-property rights.
12. Intellectual Property
Website text, graphics, photographs, logos, layouts, product descriptions, page designs, and other original materials may be protected by intellectual-property laws.
Except as permitted by law, users may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website materials without appropriate authorization.
13. Customer Communications and Reviews
If the website permits reviews, comments, photographs, testimonials, or other submissions, users are responsible for the material they submit.
Customers should not post:
- Children's unnecessary personal information;
- Private contact information;
- Payment information;
- Defamatory content;
- Illegal material;
- Copyrighted content without permission;
- Malicious code; or
- Content that violates another person's rights.
True Loom Studio may remove submissions that violate applicable policies or law.
14. Third-Party Services
The website may depend upon third-party providers for payment processing, hosting, analytics, shipping, communication, security, or other functions.
Those providers may operate under separate terms and privacy policies.
15. Disclaimers
To the maximum extent permitted by law, website services are provided on an "as available" basis.
We do not guarantee that:
- The website will always operate without interruption;
- Every product will remain continuously available;
- Every website description will be completely error-free;
- Delivery estimates will never change; or
- The website will be free from every technical or security risk.
Nothing in these Terms is intended to eliminate a warranty or consumer protection that cannot lawfully be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, True Loom Studio and TGH-DASCO HOME MEDICAL EQUIPMENT, LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from website use or a transaction, except to the extent such limitation is prohibited by law.
Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.
17. Indemnification
To the extent permitted by law, users agree to defend, indemnify, and hold harmless True Loom Studio and TGH-DASCO HOME MEDICAL EQUIPMENT, LLC from claims, losses, liabilities, damages, and expenses arising from the user's unlawful use of the website, violation of these Terms, or infringement of another party's rights.
18. Governing Law
To the extent legally permissible and without displacing mandatory laws applicable to a particular consumer or transaction, these Terms are intended to be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute should first be addressed through good-faith communication with our customer-service contact.
19. Severability
If a provision of these Terms is found unenforceable, the remaining provisions will continue to the fullest extent permitted by law.
20. Changes to These Terms
We may update these Terms as products, technology, business operations, or legal requirements change.
The revised version will become effective when posted unless another effective date is stated.
21. Contact
True Loom Studio
TGH-DASCO HOME MEDICAL EQUIPMENT, LLC
375 N WEST ST
WESTERVILLE, OH 43082
United States
Contact Person: JUSTIN LEE WENTZ
Email: [email protected]