Privacy policy
At True Loom Studio, we understand that purchasing children’s clothing involves more than selecting a color or size. Customers may provide names, delivery details, contact information, payment information, and order preferences in order to receive boys’ clothing and girls’ coordinated sets.
This Privacy Policy explains how TGH-DASCO HOME MEDICAL EQUIPMENT, LLC, operating the website https://www.trueloomstudio.world/, may collect, use, disclose, retain, and protect information associated with visitors and customers.
1. Information We Collect
Depending on how you interact with our website, we may collect several categories of information.
A. Contact and Identity Information
This may include:
- Name;
- Email address;
- Telephone number, if provided;
- Billing address;
- Shipping address;
- Customer-service correspondence; and
- Other information voluntarily supplied to us.
B. Order Information
When you purchase boys’ clothing or girls’ sets, we may receive information necessary to process the transaction, such as:
- Items purchased;
- Quantity;
- Size;
- Color or style;
- Order number;
- Purchase date;
- Shipping destination;
- Delivery status;
- Return or exchange information; and
- Customer communications concerning the order.
C. Payment Information
Payments may be processed by third-party payment providers.
Depending on the payment method, True Loom Studio may receive limited transaction information, such as payment status, transaction identifier, payment method type, or partial payment details.
We do not intend to store complete payment-card credentials when the payment processor handles those credentials directly.
D. Technical Information
When you visit the website, certain technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring page;
- Pages viewed;
- Approximate usage information;
- Website interaction data; and
- Security and diagnostic information.
2. How We Use Information
Information may be used for legitimate business and operational purposes, including:
- Processing and fulfilling orders;
- Confirming purchases;
- Shipping merchandise;
- Providing customer support;
- Responding to inquiries;
- Managing returns and refunds;
- Preventing fraud and unauthorized transactions;
- Maintaining website security;
- Troubleshooting technical problems;
- Improving website functionality;
- Understanding product and customer-service performance;
- Maintaining business records;
- Communicating about transactions;
- Sending promotional communications where legally permitted and appropriately authorized;
- Complying with legal obligations; and
- Protecting our rights, customers, property, and business operations.
We seek to collect information that is reasonably appropriate for the purposes for which it is used.
Florida's 2026 privacy provisions include requirements concerning reasonable data-security practices and limiting the collection of personal data to information that is adequate, relevant, and reasonably necessary for disclosed purposes.
3. Children's Products and Children's Information
Our merchandise is designed for children, but the website's purchasing process is intended to be handled by parents, guardians, or other authorized purchasers.
We do not intentionally seek unnecessary personal information directly from children.
Parents and guardians should avoid entering a child's unnecessary personal information into product reviews, customer-service messages, public comments, or other website areas.
If a parent or guardian believes that personal information belonging to a child has been provided to us inappropriately, they may contact us at:
We will review the request and determine what action is appropriate under applicable law.
4. Sharing Information With Service Providers
We may disclose information to vendors and service providers that assist with business operations, such as:
- Payment processors;
- E-commerce technology providers;
- Website hosting providers;
- Shipping and logistics providers;
- Customer-service platforms;
- Fraud-prevention providers;
- Security vendors;
- Analytics providers;
- Email or communication platforms; and
- Professional advisers.
These parties may receive only the information reasonably necessary for the services they provide, subject to applicable contractual, operational, and legal requirements.
5. Legal and Security Disclosures
Information may be disclosed when reasonably necessary to:
- Comply with law;
- Respond to lawful governmental requests;
- Protect customers;
- Investigate suspected fraud;
- Enforce our policies;
- Protect our website and systems;
- Protect property or legal rights; or
- Address an emergency involving safety or security.
6. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Florida law separately requires covered entities to take reasonable measures to protect and secure electronic data containing specified categories of personal information.
7. Data Retention
We retain information for periods reasonably necessary to:
- Complete transactions;
- Provide customer support;
- Maintain accounting and business records;
- Resolve disputes;
- Prevent fraud;
- Meet legal requirements;
- Enforce agreements; and
- Maintain legitimate operational records.
Retention periods may differ depending on the type and purpose of information.
8. Cookies and Similar Technologies
The website may use cookies, pixels, tags, logs, or similar technologies to support functions such as:
- Maintaining website functionality;
- Remembering shopping-session information;
- Understanding website traffic;
- Improving navigation;
- Detecting suspicious activity; and
- Measuring marketing or website performance.
Visitors may be able to control certain cookies through browser settings, although disabling cookies may affect website functionality.
9. Communications
When you place an order or contact us, we may send transactional communications relating to:
- Order confirmation;
- Payment;
- Shipment;
- Delivery;
- Returns;
- Refunds;
- Customer-service requests; or
- Account activity.
Marketing communications, where used, may contain an unsubscribe or opt-out mechanism when required by applicable law.
10. Privacy Requests
Depending on applicable law and whether a particular statutory provision applies to the business or the requesting consumer, customers may have rights concerning personal information, including rights to request information about data practices or to request correction, deletion, access, or other legally available actions.
Requests may be submitted to:
A request may need to contain enough information for us to reasonably verify the request and locate the relevant records.
We may decline or limit a request when permitted by applicable law.
11. Florida Privacy Law
Florida's 2026 statutory framework includes provisions addressing consumer rights, controller duties, privacy notices, data processors, sensitive data, and related privacy matters. The applicability of particular provisions depends on statutory definitions, thresholds, exemptions, and the circumstances of the business and consumer.
This Privacy Policy is designed to provide a transparent description of our information practices without representing that every statutory obligation applies identically to every customer or transaction.
12. Data Security Incidents
If a legally reportable security incident occurs, we will evaluate the event and provide notifications as required by applicable law.
Florida's security statute contains specific notification requirements concerning certain breaches, including requirements relating to notification of affected Florida residents and the Florida Department of Legal Affairs under specified circumstances.
13. Third-Party Websites
Our website may contain links or integrations involving third-party services.
A third-party website operates under its own privacy practices. We are not responsible for the privacy policies, security practices, or content of websites that we do not control.
14. Policy Updates
We may revise this Privacy Policy as our website, products, technology, service providers, or legal obligations evolve.
The updated version will be posted on the website with a revised effective date.
Florida law requires a covered controller subject to the applicable privacy-notice provisions to maintain a reasonably accessible and clear privacy notice and, where applicable, update it at least annually.
15. Contact Us
Questions regarding this Privacy Policy may be directed to:
TGH-DASCO HOME MEDICAL EQUIPMENT, LLC
True Loom Studio
Contact: JUSTIN LEE WENTZ
Email: [email protected]
Address: 375 N WEST ST, WESTERVILLE, OH 43082, United States